Questions buyers ask before they start.
What we do, what it costs, where we travel, and what we will not do. If your question is not here, message us — we answer within 24 hours, including a straight “no” when we are not right for the job.
Getting started
What we do, what it costs, and how an engagement begins.
What exactly does Factory Finding do?
Two things. We verify a factory: we go to the address a supplier gave you and establish what actually operates there. And we find factories: you send a product, a photograph or a drawing, and we shortlist manufacturers that can make it. Both are one-time fixed fees, agreed in writing before we start.
How much does it cost?
US$300 per factory for a verification, and US$1,000 per brief for factory finding. Both are one-time and fixed. Travel within 150 km of our Guangzhou base is included; Huizhou and Jiangmen carry a US$100 supplement and Yangjiang, Shaoguan and the Chaoshan region carry US$200. Nothing is payable on this website — we agree the scope first.
How do I start?
Send us the supplier's name, address or website, or a photograph of the product you want made. WhatsApp is fastest, the enquiry form works too, and email is fine. One line is enough to begin.
How quickly do you reply?
Within 24 hours, including a straight “no” when we are not the right people for your case.
Factory verification
The US$300 service.
How do I know if my Chinese supplier is a real factory or a trading company?
That is what a verification answers. We visit the address your supplier gave you — the one that would appear on your contract and your bank transfer — and compare what is operating there against the business licence and the public company register. If it is a trading company, the report says so, with the evidence: the address we visited, what was operating there, and what the registered business scope covers.
What exactly do I receive, and how long does it take?
A shared folder with the photographs taken on site, the unedited walk-through video, a one-page written report, and copies of the documents we were shown with the public register extract. In the core Greater Bay Area a verification is delivered within 1–2 working days and a factory-finding brief within 3–5; remote regions need about a day more.
What if you find that my supplier is not a manufacturer?
Then you have saved far more than the fee. Many buyers still choose to work with a good trading company — the point is that you decide knowing what you are dealing with, before the deposit leaves your account.
Do you check product quality, negotiate prices or supervise production?
We look, and we say what we saw. In the report we describe the product we were shown — how it is made, how it is finished, what it is made of — and the scale of the factory behind it. That is our objective assessment, and it is written down. What we do not do is decide whether it is good enough for your market, negotiate commercial terms, or supervise the order. Those calls are yours, and we are not accountable for product quality.
Factory finding
The US$1,000 service.
How does factory finding work?
You send whatever you have — a photograph, a drawing, a competitor's product, a description. We work through manufacturers in the relevant cluster, check who actually runs their own production rather than passing the work out, and present two that can make your item and will quote a sample.
What do I get for US$1,000?
Two manufacturers that can produce your item and will quote a sample, each documented with licence checks, photographs taken on site, unedited walk-through video, a capability report, and a direct contact with the decision-maker. Typically within 3–5 working days in the core area.
What if you cannot find anyone suitable?
If we cannot present two credible, sample-capable manufacturers against the criteria agreed in writing beforehand, the US$1,000 is refunded in full. That is the only refund condition. If we find that your product is made somewhere we cannot reach, we say so before you pay rather than take the brief.
Can you find a factory for a product you have never seen before?
Yes — a photograph or a competitor's product is a normal starting point. What matters is the material and the process, because those decide which cluster to search.
Coverage and travel
Where we go, and what the supplement covers.
Where do you work?
Our base is Guangzhou. Within 150 km — Guangzhou, Foshan, Dongguan, Shenzhen, Zhongshan and Zhuhai — visits are covered by the fee. Beyond that: Huizhou and Jiangmen +US$100; Yangjiang, Shaoguan and the Chaoshan region (Shantou, Chaozhou, Jieyang) +US$200. Anywhere else in China is quoted separately before we travel.
What is the travel supplement for?
It covers a full day of travel rather than a local visit. A factory in Shantou is roughly 380 km away and takes a day each way, so the visit is a different piece of work from one in Foshan.
Can you visit more than one factory on the same trip?
Yes, and it is usually worth it. Each factory is verified and reported separately at US$300, but the travel is shared. Tell us both addresses and we will plan the day.
Can you visit a factory in Shenzhen, Dongguan or Guangzhou for me?
Yes — that is our home ground. The whole Delta core is within a half-day's drive and carries no travel supplement.
Working with us
Independence, payment, and what we will not do.
How are you different from a traditional trading company?
A trading company earns a margin on your order, so every recommendation it makes is also a commercial proposal. We charge one fixed fee and nothing else: no margin, no commission, no percentage of the order, and we never handle the goods. After the visit and the report, our involvement ends — you contract with the factory directly and pay it directly. The practical difference is what you can expect the answer to be: a trading company's income is larger when the order is larger, while ours is identical whichever factory you choose.
Can I pay on this website?
No. There is no checkout, no card field and no payment form here; nothing on this site can take your money. Every engagement starts as a conversation. Once the written scope is agreed we send payment details, the fee is settled in one payment, and work starts. Until you approve that scope you owe nothing.
Why is this cheaper and less trouble than doing it myself?
It is not cheaper than guessing. It is cheaper than a wrong guess. A deposit wired to a company that turns out to be a trading office; tooling paid for on a product the factory cannot hold the tolerance on; certification documents belonging to a different company — any one of those costs more than the fee. What the fee buys is one day of a local person's time, against a flight, two days of travel, a visa and a language you do not speak. We do not promise a lower unit price; we shorten the distance between what you were told and what is on the ground.
Do you accept payment to a personal account?
Never. Nothing is collected on this website: there is no checkout and no card field. Payment details are sent once the written scope is agreed. We never ask for payment to a personal account, through a messaging app, or by a link in an unsolicited message. If you receive such a request claiming to be from us, contact us first using the details on this page.
Who are you?
An independent information service based in Panyu District, Guangzhou. We are not a trading company, a buying agent, a freight forwarder or a certification body. We take no commission from any factory.
Still not answered?
Tell us what you have and we will tell you whether it is within reach.